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Addressing Parties' Emotional Needs in the Resolution Process

When: Tuesday, October 15, 2019
5:30 pm - 7:00 pm
Where: Bijou Cafe
1287 First Street
Sarasota, Florida  34236
United States
Contact: Laura Winn

Online registration is closed.
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This class is designed to help mediators of various professional backgrounds utilize basic mental health principles and interventions in resolving conflicts and will cover the following:

  • a description of the emotional states of individuals entering the mediation process; 
  • an overview of basic empathic education in order to recognize and help manage anxious and angry emotional states;
  • role-play of active listening skills for efficacy and for attendees to gain proficiency in asking questions to engage or contain the listener, and;
  • a discussion of interventions that move the resolution process forward.

Course Presenter: Karen Hildreth, MA, LMHC, CCTP


CLE APPROVED FOR 1.0 Credit Hours


Cost: $35/Person


Registration and Networking: 5:30 pm        Dinner begins at 6:00 pm




'No Shows' and Cancellations within 48 hours of this event will be invoiced.

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